TERMS & CONDITIONS
By proceeding with your purchase, you agree to the following terms and conditions:
All products and information displayed on fluffy-panda-electronics.company.site is protected by copyright and other intellectual property laws. Fluffy Panda General Trading FZE is the sole owner of this site. The content is owned by Fluffy Panda General Trading FZE. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content.
Fluffy Panda General Trading FZE reserves the right to refuse service to anyone at any time. Fluffy Panda General Trading FZE does not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number. We are not liable for any loss during your transaction. Although all attempts will be made by Fluffy Panda General Trading FZE to give best service and complete client satisfaction, but Fluffy Panda General Trading FZE shall have no liability to you for any delay in delivery or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control, including, but not limited to acts of God, terrorism, riots, etc.
The terms shall be governed by and constructed in accordance with the laws of United Arab Emirates without reference to conflict of laws. Disputes arising in relation here to shall be subject to the exclusive jurisdiction of the courts in UAE. Fluffy Panda General Trading FZE, its officers, directors, shareholders, parents, subsidiaries, affiliates, employees, or joint venture partner are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages and/or costs of any kind, arising from your use of this website or your breach of these terms.
All product(s) and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Shipping Charges
Estimated Delivery Time: Within the UAE orders are dispatched in 1 to 3 working days through a trusted courier service. We also offer same day shipping depending on location and time of receipt of order. We try our best to ship on time but in some cases delayed shipping due to inevitable circumstances may occur. International orders are dispatched once you approve the shipping charges. For all international orders delivery time may vary depending on location, the same will be initially communicated for your approval.
Kindly Note: Sometimes, delivery may take longer duration due to bad weather conditions, transportation delays, disruptions caused by health emergency or other unforeseen circumstances. In such cases, Fluffy Panda General Trading FZE will not be held responsible for such delays. Be rest assured that our customer service team will do everything so as to ensure on time delivery of your parcel. You can always reach out to our customer service team on +971556775933 or mail us on jehangirkhan2012@hotmail.com
Acknowledgment of Receipt: We require a signature for any goods delivered, at which point responsibility for your purchased goods in the condition you have acknowledged receipt passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Fluffy Panda General Trading FZE and/or its shipping partners and transfer of responsibility in the same way.
Taxes & Duties: Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges, please contact your local customs office. For all domestic orders (within UAE) taxes and duties have already been included in the product price.
Tracking Details: Once your shipment is booked tracking details will be shared with you . Kindly check your message/ email for regular updates. If the tracking details sent do not provide sufficient information or if it shows message as ‘Contact Customer Care’ or anything else, please contact Courier customer care from their website, they will help you in delivery according to your convenience.
All our products are genuine and offer warranty. All our products go through strict quality control before shipping. If you still have doubts, feel free to call us on Customer Care: +971556775933 or write to us jehangirkhan2012@hotmail.com
Warranty Terms & Conditions:
All products carry limited warranty from manufacturer of the brand and/or distributor for a limited period against manufacturing defects only.
The terms, conditions, duration of warranty, exclusions of warranty are defined by the manufacturer of the brand and/or local distributor. Warranty commences from the date of the Invoice or date of activation, unless specified otherwise.
Warranty is applicable within the limits of United Arab Emirates only unless specified otherwise by the manufacturer of the brand and/or local distributor. Fluffy Panda General Trading FZE will only be the facilitator of this service and primary responsibility for warranty service rests with the manufacturer of the brand and/or local distributor. In case the product is defective and/or requires repair, it is your responsibility to deliver the product, at your cost, to Fluffy Panda General Trading FZE in the United Arab Emirates.
Other than what is provided by manufacturer of the brand and/or local distributor, we disclaim any warranties or representations, expressed or implied in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted, including product information and/or specifications.
In cases of Dead-on Arrival (DOA) product, the respective service provider will determine whether the product is DOA and would offer either a replacement or product repair. Warranty offered will be as per the principal warranty terms & conditions, which are product specific & define by the Manufacturer, brand owner(s), or local distributor.
In some cases, a warranty is not applicable if:
Payment and Returns:
Payments: We accept Visa, Mastercard and other cards as forms of payment.
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. applicable taxes will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in AED.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
Privacy Policy
Who we are: Our website address is: fluffy-panda-electronics.company.site
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data: Visitor comments may be checked through an automated spam detection service.
Cancellation & Refund
We offer a hassle free 7 days return policy on our returnable** products. If you do not like a product, you can return them in the same condition of receipt, the product or products should not be opened, activated, used or damaged in any manner.
Please follow these steps to initiate a return:
**used, activated, opened, damaged packaging, damaged products cannot be returned or exchanged. Product tags and original packing must be intact to avail return/exchange.
The following EXCEPTIONS and RULES apply to this Policy:
Customer care contact:
Email: jehangirkhan2012@hotmail.com
Call/WhatsApp: +971556775933